THE USAGE OF DECISION SUPPORT SYSTEMS IN NORTH MACEDONIAN COMPANIES

Abstract

The increased complexity as well as the fast pace changes and the escalation of risks that are faced by the companies and their managers imply the need of a computerized support in their decision making process. The increased need for information also imposes the need for these systems whose purpose is to create and make a better use of the information. Managers can better perform when they use the right information at the right time. In order to be competitive, North Macedonian companies need to accept and adapt to the new trends that include information systems and technologies in executing their business activities. The use of this type of systems offers multiple opportunities for the companies and has certain influence in the workload of the companies. Integrating decision support systems (DSS) companies can make better management decisions by strengthening the decision maker in processing the knowledge, by stimulating the managers in new approaches when thinking about problems, by reducing the time and cost of decision making and by increasing the pleasure level in the process of decision making. The aim of this research is to review the state of North Macedonian companies regarding the implementation of decision support systems, their usage, the different developed system types and the management level that they are used on.