ANGELOSKA-DICHOVSKA, Monika; ANGELESKI, Marjan. CUSTOMER RELATIONSHIP MANAGEMENT (CRM) – HOW TO BUILD STRONG ONLINE RELATIONSHIP WITH THE CUSTOMERS. Horizons - International Scientific Journal, [S. l.], v. 27, n. 4, p. 43–56, 2020. DOI: 10.20544/HORIZONS.A.27.4.20.P04. Disponível em: https://ojs.uklo.edu.mk/index.php/horizons/article/view/151. Acesso em: 10 oct. 2026.